FAQ

1. What services does Droxle offer?
We offer a wide range of web solutions, including ready-made website templates, custom website design services, and professional web design for businesses. Whether you're looking for a pre-designed website or a fully tailored solution, we can help!

2. How do I purchase a website from Droxle?
Simply browse our ready-made templates or contact us for a custom design. Once you've selected your website or discussed your custom needs with us, you can proceed to checkout. We accept payments via PayPal, Visa And MasterCard.

3. Do you offer refunds for custom websites?
Refunds are not available once a custom website project has begun, as custom work is tailored specifically to your needs. However, if there are any issues or concerns, please reach out to us, and we will do our best to resolve them.

4. How long does it take to receive my website?
For ready-made websites, you can expect delivery within 1-2 business days. For custom websites, delivery times will vary depending on the complexity of the project. We’ll provide you with an estimated completion date before we start the design process.

5. Can I make changes to my ready-made website after purchasing it?
Yes! Once you receive your ready-made website, you can modify and customize it as needed. If you need help with customization, we also offer additional services for a fee.

6. What happens if I don’t receive my website files?
If you haven’t received your website within the expected timeframe, please check your spam or junk folder. If the email isn’t there, contact us at [Your Email Address], and we’ll assist you in getting your files.

7. Can I upgrade from a ready-made website to a custom design later?
Yes, you can! If you start with a ready-made website but later decide you need a custom design, we can help you upgrade to a fully tailored website at any time.

8. How do I know which website template is right for my business?
We offer a variety of website templates suited to different industries. If you’re unsure, contact us with details about your business, and we’ll help you find the template that best fits your needs. Alternatively, we can create a custom design for you.

9. Do you provide website hosting?
We do not offer hosting directly, but we can guide you through the process and recommend trusted hosting providers. You can choose the hosting plan that works best for your website’s needs.

10. Is my payment information safe with Droxle?
Yes, your payment information is secure with us. We do not store your payment details, as all transactions are processed securely through trusted payment gateways like PayPal and Stripe, which are both highly secure and reliable.